Who we are
Our website address is: https://helixkube.com
Introduction and Scope
Your privacy is critically important to us. This Privacy Policy outlines the types of information we collect from visitors to HelixKube (the “Website”), how we use that information, and the steps we take to protect it.
This policy applies solely to data collected via the Website and not to any information collected offline or through other means. By using the HelixKube Website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect two main types of information from our Website visitors: Non-Personally-Identifying Information and Personally-Identifying Information.
Non-Personally-Identifying Information (Non-PII)
Like most website operators, HelixKube collects information that web browsers and servers typically make available, such as:
- Browser Type and Language Preference
- Referring Site and the Date and Time of each visitor request
- Approximate Geographic Location
- Device Type (e.g., mobile, desktop)
We collect this data to better understand how visitors use the Website, analyze trends, and improve our content and services.
Personally-Identifying Information (PII)
We gather PII when you choose to interact with the Website in ways that require it, such as submitting a form or engaging our services. The amount and type of information collected depends on the nature of the interaction.
- Contact/Form Data: When you use a contact form, request a consultation, or sign up for a newsletter, we collect information such as your Name, Email Address, Phone Number, and Company Name.
- E-commerce/Billing Data (If applicable): If you engage in transactions (e.g., purchasing a service package), we collect necessary personal and financial information (e.g., billing address, credit card details). We only collect this information as necessary to fulfill the purpose of your transaction.
How We Use the Information
We use the collected information for the following purposes:
| Category | Purpose of Use |
|---|---|
| Service Provision | To provide and maintain the services you requested, process transactions, and deliver consulting services. |
| Communication | To respond to your inquiries, send you relevant information (e.g., newsletters, feature updates), and provide customer support. |
| Improvement | To monitor and analyze Non-PII to track and understand usage patterns, enabling us to enhance the Website’s functionality and user experience. |
| Marketing | To perform remarketing services to advertise to previous visitors (e.g., via Google Ads), which can be managed via cookie settings. |
| Legal Compliance | To comply with legal obligations, enforce our policies, and protect the rights or property of HelixKube or the public at large. |
We gather PII when you choose to interact with the Website in ways that require it, such as submitting a form or engaging our services. The amount and type of information collected depends on the nature of the interaction.
- Contact/Form Data: When you use a contact form, request a consultation, or sign up for a newsletter, we collect information such as your Name, Email Address, Phone Number, and Company Name.
- E-commerce/Billing Data (If applicable): If you engage in transactions (e.g., purchasing a service package), we collect necessary personal and financial information (e.g., billing address, credit card details). We only collect this information as necessary to fulfill the purpose of your transaction.
Protection of Information (Security and Disclosure)
Security
The security of your Personal Information is important to us. While we strive to use commercially acceptable means to protect your PII, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot guarantee absolute security.
Disclosure to Third Parties
HelixKube discloses PII only to those employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide services, and (ii) have agreed not to disclose it to others.
- We will not rent or sell your Personally-Identifying Information to anyone.
- We will only disclose PII in response to a subpoena, court order, or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of HelixKube.
Cookies and Tracking Technologies
HelixKube uses “Cookies” and similar technologies to enrich and perfect your online experience.
- What are Cookies? Cookies are small text files stored on your computer that your browser provides to the Website each time you return. They help us identify and track visitors, their usage of the Website, and their access preferences.
- Remarketing: We may use third-party remarketing services (like Google AdWords) to advertise to previous visitors. These services use cookies to serve ads based on someone’s past visits to our site.
- Your Control: You have the ability to accept or decline cookies. By continuing to use our Website without changing your cookie settings, you acknowledge and agree to our use of cookies. You can manage or opt-out of interest-based advertising entirely by adjusting your browser or Google Ad settings.
Links to External Sites
Our Website may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit, 1as we have no control over their practices.
Changes to this Privacy Policy
Although most changes are likely to be minor, HelixKube may change its Privacy Policy from time to time at our sole discretion. We encourage visitors to frequently check this page for any changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Contact Information
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this Website, please contact us.